Survey

Weideliver is developing a new delivery management system designed to help stores like yours save significantly on commission fees and simplify your delivery operations. We'd love to get your insights to build a service that truly works for you. This survey will take about 7-10 minutes.

1- Store Name

2- Store Category

Restaurant / Café Grocery Store Supermarket Pharmacy Other

3- On average, how many delivery/pick-up orders do you fulfill per day?

1 - 10 orders 11 - 30 orders 31 - 50 orders 50+ orders Specify

4- Which delivery aggregators do you currently work with?

(Select all that apply)

Talabat Deliveroo Noon KEETA Instashop We do not use aggregators Other

5- Thinking about your total daily orders, what percentage comes DIRECTLY to you (e.g., by phone, your website, walk-in) versus through aggregator apps?

Directly to Us - (e.g., phone, our website, walk-in) Via Aggregators - (Talabat, Deliveroo, Noon, others)

6- On a scale of 1-5, how satisfied are you with the commission fees charged by these platforms?

(1 = Very Dissatisfied, 5 = Very Satisfied)

1 2 3 4 5

7- What is your biggest challenge with using these aggregators?

(Select up to two)

High Commission Fees Lack of Customer Data / Relationship Difficulty Managing Multiple Tablet Devices Poor Customer Support from the Aggregator Intense Competition on the Platform Other

8- How do you currently handle deliveries?

We have our own in-house delivery team. We rely 100% on the aggregators' drivers. We use a mix of our own team and aggregator drivers. We do not offer delivery currently.

9- If you have your own delivery team, what are the main challenges?

(e.g., driver management, cost, reliability)

10- How interested would you be in an on-demand delivery service that you can activate whenever you need it, avoiding the hassle and cost of hiring full-time drivers?

Very Interested Somewhat Interested Neutral Not Interested (Why?)

11- Our system allows you to redirect orders from your own website, social media, or phone directly to our delivery fleet, saving you the high commissions of aggregators. How willing are you to try this?

Very Willing - We want to reduce our dependency. Somewhat Willing - We'd need to see it in action. Neutral / Not Sure. Unwilling - We prefer the visibility aggregators provide.

12- Which subscription model is more appealing to your business?

Monthly Plan: Higher flexibility, cancel anytime. Annual Plan: Lower monthly cost, requires a yearly commitment. Follow-up: What would you consider a fair price for a monthly/annual plan that includes the software and on-demand delivery access?

13- Imagine a perfect delivery solution for your store. What would be its TOP 3 features?

(e.g., low cost, reliable drivers, easy-to-use app, customer data access, integration with my POS)

14- Based on our conversation, would you be open to a follow-up call or meeting for a free, personalized demo of our system?

Yes, definitely. Here's my card/contact info. Please contact me in [1 month / 3 months]. No, thank you

15- Contact Information

Partnering for a Smarter Delivery Solution

Thank you so much for your valuable time and insights!